Hall of Fame
Winner of the Cloud Innovation World Cup 2015
Category: ICT Business Services
Cloud Call Center by AloTech
Cloud Call Center, presented by AloTech, is a new generation communication technologies platform where all contact center functions are offered online as “services”. Cloud Call Center changes the way technology and location based contact centers are operated and transforms them into “totally flexible” establishments independent of infrastructure and location.
Companies which prefer AloTech’s Cloud Call Center services over the conventional technologies, get all the solutions they need without any investment. Thanks to the flexibility offered by Google App Engi, they can service their clients as well as monitor and manage their operations in real time from anywhere that offers an Internet connection. Without having to bear any additional costs, they can maximize or minimize their operations whenever they like. Also, without having to pay for expenses such as hardware, software, maintenance and license fees, they only get billed for the services that they use.